Unitykapital Assurance Plc says it has introduced user-friendly electronic payment channels.
According to a statement from the company, these channels are operational 24/7 and offer brokers and clients the ability to purchase their insurance policies on the go, or from the comfort of their offices and homes.
The Managing Director/Chief Executive Officer of the company, Mr. Olatunji Oluyemi, informed that the company had a highly computerised work environment with all its branches online and that this would enable a timely dissemination of information to clients on any risk.
It stated that the company’s decision to invest heavily in computerisation was part of its corporate strategies of enhancing the customer experience, and to take advantage of the opportunities made available by technology as a service enhancement tool.
The firm said brokers, agents and the general insuring public had been able to purchase UnityKapital insurances at any time through any of the interactive channels such as Web Pay Direct; whereby once logged into the portal, ebusiness.unitykapital.com, payment could be made using any MasterCard or verve debit card.
“Bank Pay Direct; where payment can be made at any Nigerian bank with the Interswitch platform, and finally through QuickTeller via free download of the Quickteller Mobile App through the Google Play and Apple store, or directly through the QuickTeller link at http://ift.tt/2lPJ2nK,” it stated.
Commenting on the UnityKapital Mobile App, the Chief Technology Officer, Mr. Gerald Mirilla, explained that the “Mobile App is a self-service insurance product that allows the company’s existing and prospective customers to purchase and manage their insurance policies from their smart phones.”
Using the application, he said, customers could buy and manage their third party insurance policies, submit and track claims and receive their insurance certificates and policy documents online.
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